Privacy Policy

Introduction and Scope

TheOtmc.com (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal and health information.

This policy explains how we collect, use, share, and protect information including Protected Health Information (PHI) across our health and wellness services, medical instruments, websites, and applications.

By using our Services, you consent to the practices described in this policy.

Protected Health Information (PHI)

We may act as a Covered Entity or Business Associate under HIPAA and similar privacy laws.

PHI includes individually identifiable health information in any form, including medical records, therapy notes, and diagnostic data.

This policy is designed to comply with applicable healthcare data protection laws.

Information We Collect

• Health & wellness data, medical history, therapy records, fitness and sleep data
• Medical instrument readings, device identifiers, and usage logs
• Personal identification details such as name, contact details, and demographics
• Payment and insurance information via secure third-party processors
• Technical data including IP address, browser, device type, and usage activity

How We Use Your Information

• Deliver health and wellness services and manage appointments
• Support treatment, payment, and healthcare operations (TPO)
• Improve products using aggregated or de-identified data
• Send reminders, alerts, and service-related communications
• Ensure security, compliance, and system integrity

Disclosure and Sharing

• Healthcare providers involved in your treatment
• Business associates under strict confidentiality agreements
• Legal or regulatory authorities when required by law
• Corporate transactions where data protection is maintained
• Any additional sharing only with your explicit consent

Security and Safeguards

• SSL/TLS and AES-256 encryption for data transmission and storage
• Restricted access to authorised personnel only
• Physical and technical security controls
• Regular audits, risk assessments, and compliance reviews

Your Rights and Choices

• Access and obtain copies of your data
• Request corrections to inaccurate information
• Restrict use or disclosure of your PHI
• Receive disclosure accounting
• Opt-out of marketing communications
• Receive breach notifications when applicable

Data Retention

We retain information only as long as necessary to deliver services, comply with legal requirements, resolve disputes, and enforce agreements.

Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

Continued use of our services indicates acceptance of the updated policy.

Contact Information